Personal Listening Profile
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Good communication is one of the most valued skills in the workplace. And effective listening is crucial to communicating productively inside the organization and meeting the competitive challenges outside the organization. The Personal Listening Profile® helps people become active, purposeful listeners in a wide variety of situations for more productive communication. |
Discover the
Impact of Five Listening Approaches
It’s estimated that people screen out or change the
intended purpose of what they hear in over 70% of
all communications. The biggest factor contributing
to such miscommunications is our listening approach.
Behavioral research shows that people listen with a
preferred listening approach. The Personal
Listening Profile® describes five listening
approaches:
Appreciative: Listens in a relaxed manner,
seeking enjoyment, entertainment, or inspiration
Empathic: Listens without judging, is
supportive of the speaker, and learns from the
experiences of others
Comprehensive: Listens to organize and make
sense of information by understanding relationships
among ideas
Discerning: Listens to get complete
information, understand the main message, and
determine important details
Evaluative: Listens in order to make a
decision based on information provided and may
accept or reject message based on personal beliefs
Match Listening Approaches to Communication Needs
The
Personal Listening Profile® helps people in your
organization:
Discover their natural approach to listening
Capitalize on their listening strengths
Learn how different listening approaches impact listening
effectiveness
Improve their ability to understand the purpose of different
communications
Use listening approaches appropriate to the situation
Overcome listening barriers and reduce conflict
Enhance individual and team performance
Good communication is one of the most valued skills in the
workplace. And effective listening is crucial to
communicating productively inside the organization and
meeting the competitive challenges outside the organization.
The Personal Listening Profile® helps people become
active, purposeful listeners in a wide variety of situations
for more productive communication.